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Privacy Policy

Effective Date: April 23, 2026
This Privacy Policy describes how Premier Wound Care (“Practice,” “we,” “our,” or “us”) collects, uses, and protects information obtained through our website.

1. Information We Collect

We may collect the following types of information through our website:

A. Information You Voluntarily Provide

  • Name, phone number, email address
  • Address (for service inquiries)
  • Appointment requests or referral information
  • Messages submitted through contact forms

B. Automatically Collected Information

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the site
  • Cookies and similar tracking technologies

We do not knowingly collect information from children under age 13 through our website.

2. How We Use Your Information

We use information collected through the website to:

  • Respond to inquiries and appointment requests
  • Communicate about services
  • Improve website functionality and user experience
  • Maintain security and prevent unauthorized access
  • Comply with applicable legal and regulatory requirements

Submission of a website form does not establish a provider–patient relationship.

3. Protected Health Information (PHI)

If you become a patient of our practice, your medical information is protected under the Health Insurance Portability and Accountability Act (HIPAA).

Our full Notice of Privacy Practices explains how we use and disclose Protected Health Information and outlines your rights. A copy is available upon request.

We encourage patients not to submit sensitive medical information through unsecured website forms unless specifically instructed.

4. Cookies and Analytics

Our website may use cookies or third-party analytics tools to:

  • Measure website traffic
  • Improve performance and usability
  • Understand general visitor trends

These tools collect aggregated data and do not access your medical records. You may disable cookies through your browser settings.

5. Information Sharing

We do not sell, rent, or trade personal information.

We may share limited information:

  • With service providers who support website hosting or IT services (under appropriate confidentiality agreements)
  • When required by law or to protect legal rights

Any sharing of patient medical information is governed by HIPAA and applicable state laws.

6. Data Security

We implement reasonable safeguards to protect personal information, including:

  • Secure hosting environments
  • Encryption where appropriate
  • Access controls
  • HIPAA-compliant systems for clinical records

While we strive to protect information, no internet transmission can be guaranteed to be 100% secure.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

8. Your Rights

Depending on applicable law, you may have the right to:

  • Request access to personal information you have submitted
  • Request correction of inaccurate information
  • Request deletion of certain information (subject to legal obligations)

For medical records requests, please contact our office directly.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

10. Contact Information

If you have questions about this Privacy Policy, please contact:

Premier Wound Care
2389 Main Street, Glastonbury, CT 06033
Phone: (860) 891-6859
Email: info@premiermwc.com